Making a claim

Claims contacts

Household

For policies taken out or renewed before  1st January 2022: dualhomeclaims@connexus.co.uk

For policies incepted or renewal after 1st January 2022: claimnotifications@aviva.com

Motor

For policies taken out or renewed before  1st January 2022: aurumclaims@connexus.co.uk

For policies incepted or renewal after 1st January 2022: claimnotifications@aviva.com

European Motor Breakdown Assistance & Motor Legal Expenses: 01 6640009